1. Information We Collect
When you submit an Expression of Interest (EOI) or use our services, we may collect the following information:
- Full Name
- Mobile Phone Number
- Email Address (if provided)
- Pickup Location
- Drop-off Location
- Route Selection
- Payment confirmation details
This information is collected only for the purpose of providing our staff transport services.
2. How We Use Your Information
Your information may be used for the following purposes:
- Register your Expression of Interest (EOI)
- Generate your reference number
- Send SMS notifications and service updates
- Confirm payments and seat reservations
- Provide important service announcements
- Improve our transport services and customer experience
We will only use your information for legitimate service-related purposes.
3. SMS and Communication
By submitting your details through our website, you agree to receive SMS messages related to:
- Registration confirmation
- Reference numbers
- Payment instructions
- Route confirmations
- Service updates and announcements
These communications are necessary to manage your transport registration.
4. Data Protection
Top Tier Shuttles takes reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
We maintain appropriate administrative and technical safeguards to keep your information secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when necessary to:
- Process payments
- Operate our transport services
- Comply with legal requirements
Any third parties involved will be required to maintain confidentiality.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain operational records
- Comply with legal and administrative requirements
After this period, information may be securely deleted.
7. Website Security
While we take reasonable steps to protect your information, no online system can guarantee complete security. Users are encouraged to ensure their own devices and internet connections are secure when submitting information online.
8. External Links
Our website may contain links to other websites. Top Tier Shuttles is not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
Top Tier Shuttles may update this Privacy Policy from time to time. Any changes will be published on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is used, please contact us.
Top Tier Shuttles (Pvt) Ltd
Phone: +94 702 606 606
Email: info@shuttles.lk