1. Service Overview
Top Tier Shuttles provides scheduled staff transport services to Colombo along designated routes.
2. Registration Process
Registration is considered complete only when all of the following conditions are met:
- Expression of Interest is submitted
- Payment is received
- Payment confirmation is verified
3. Payment Terms
- Monthly payments must be made in advance.
- Seats are confirmed only after payment verification.
- Failure to pay before the deadline may result in seat cancellation.
4. Punctuality
Passengers must arrive at designated pickup points at least 5 minutes before the scheduled departure time. The shuttle will not wait beyond the scheduled departure time.
5. Passenger Conduct
Passengers must:
- Maintain respectful behavior
- Avoid damaging vehicle property
- Follow driver instructions
Misconduct may result in service suspension without refund.
6. Service Changes
Top Tier Shuttles reserves the right to:
- Adjust routes
- Modify schedules
- Change pickup points
- Cancel routes due to insufficient demand
Passengers will be informed in advance where possible.
7. Force Majeure
The company is not liable for delays caused by:
- Traffic congestion
- Road closures
- Accidents
- Weather conditions
- Government regulations
8. Liability
Top Tier Shuttles is not responsible for:
- Lost personal belongings
- Delays beyond reasonable control
- Passenger absence at pickup point
9. Amendments
The company reserves the right to update these Terms & Conditions at any time without prior notice.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us for further information.
Top Tier Shuttles (Pvt) Ltd
Phone: +94 702 606 606
Email: info@shuttles.lk